Privacy Policy

Last Updated: October 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from avenns.in (the "Site"). We respect your privacy and are committed to protecting your personal data in compliance with Indian laws, including the Information Technology Act, 2000 and associated rules.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed via Razorpay), email address, and phone number. We refer to this information as "Order Information."

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Data Sharing and Payments

We share your Personal Information with third parties to help us use your Personal Information, as described above. Most importantly, we use Razorpay for payment processing. Razorpay collects transaction-related data to securely process your payments. You can read Razorpay's privacy policy at their official website to understand how they handle your personal data.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of India, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@avenns.in or by mail using the details provided below: